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Feedback Form

At Kalamazoo we are constantly looking for ways to improve the quality of our products and services. In keeping with this goal, we would appreciate if you would take just a few minutes of your time to respond to these survey questions. Your opinion is very valuable and all feedback you provide will be used to help improve our service to you, our valued customer.

Contact Details

First Name:
Last Name:
Email:
Telephone:
Company:
Job Number:
Job Description:

Feedback

Please rate the following:

 

OutstandingVery Poor

Quoting

The clarity of your quote:


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2

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7

8

The speed with which you received your quote:


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3

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7

8

Ordering

The ease of the ordering process:


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3

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5

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7

8

The speed of the ordering process:


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5

6

7

8

Proofing

The speed of the proofing process:


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3

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5

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7

8

The accuracy of the final proof to finished product:


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7

8

Delivery

The delivery time of product:


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8

The quality of packaging:


1

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7

8

Was there any damage to the packaging or product inside:


Yes

No

Quality

The overall quality of the final product:


1

2

3

4

5

6

7

8

Was your printed product exactly to specification:

Yes No

Customer Service

The friendliness of the customer service:


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7

8

The speed of response to any concerns:


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8

The quality of any technical advice and support given:


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8

Overall

How satisfied are you with Kalamazoo:


1

2

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5

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7

8

Do you feel you get value for money with Kalamazoo:

Yes No

Will you be recommending Kalamazoo to your friends:

Yes No

Other Comments:
How did you hear about us:
Add me to your mail list:
 
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